Container exception management

You should never be the last to know a container has a problem.

Lastfree is a managed exception desk for importers. We monitor every container from port arrival to delivery, chase the responsible provider the moment a deadline slips, and capture the evidence — so you stop paying detention and demurrage you never caused.

$15.4Bin detention & demurrage was billed to importers by just nine ocean carriers over five years (U.S. FMC). Most of it was avoidable.
The problem

Every container passes through six providers. None of them owns the outcome.

A customs broker, ocean carrier, terminal, drayage carrier, chassis provider and warehouse each handle one slice of the move. When a handoff slips, you find out last — and the fees land on you.

Customs broker
Release
Ocean carrier
Carrier release
Terminal
Availability
Drayage
Pickup appt.
Chassis
Equipment
Warehouse
Delivery
The importer is the last to know. Missed deadlines become demurrage, detention, storage and chassis fees you never caused — and can rarely prove well enough to dispute.
How it works

We own the outcome — using your existing providers.

No new software to run, no providers to replace. A managed desk that turns six disconnected handoffs into one accountable line.

Detect

We spot the missing release or deadline risk before it costs money.

Follow up

We chase the responsible provider on the record until it's resolved.

Document

We capture invoices, screenshots and emails as evidence-grade proof.

Inform

One daily report: owner, next action and deadline for every exception.

Why Lastfree

Others show you the data.
We own the result.

  • Not another dashboard. Tracking tools hand you data and leave you to chase the fix. We do the chasing.
  • Independent. We don't sell the freight, so there's no conflict — just one owner of the outcome.
  • Evidence-grade. Every status carries a source and timestamp — the proof you need to dispute a charge.
Start here

Try it on 10 containers.

A 30-day managed pilot. We monitor releases, last-free-day deadlines, truck and warehouse appointments, delivery and empty return — and prove the value before any ongoing commitment.

Book your pilot
$750up to 10 containers · 30 days

Book a pilot

Tell us your ports and rough container volume. We'll get back within one business day to set up your 30-day pilot.

Prefer email? hello@lastfree.dev

Thanks — we've got it.

We'll be in touch within one business day to set up your pilot.